Privacy Policy

Your Privacy Matters to Us

Introduction

At HiFive Effects Inc., we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website and use our online payment services. By accessing or using our website, you agree to the terms outlined in this policy.

Information We Collect

• Personal Information: When you make a purchase or register on our site, we may collect information such as your name, email address, billing address, shipping address, phone number, and payment details (such as credit card information).

• Technical Information: We collect information about your device, browser type, IP address, and browsing patterns through cookies and similar technologies.

• Transaction Information: Details about the products or services you purchase, the date and time of your transaction, and the amount paid.

How We Use Your Information

• To process and fulfill your orders, including payment processing and delivery.

• To communicate with you about your orders, account, or inquiries.

• To provide customer support and improve our services.

• To detect, prevent, and address fraud, security, or technical issues.

• To send you updates, promotional materials, or newsletters, if you have opted in.

• To comply with legal obligations and enforce our terms and conditions.

How We Share Your Information

• Payment Processors: We use trusted third-party payment processors to securely handle your payment information. We do not store your full credit card details on our servers.

• Service Providers: We may share your information with service providers who assist us with website operations, shipping, marketing, or analytics. These providers are required to protect your information and use it only for the services they provide.

• Legal Requirements: We may disclose your information if required by law, court order, or to protect our rights and safety or the rights and safety of others.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect site functionality.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website uses SSL encryption to safeguard payment transactions.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us, and we will take steps to delete such information.

Your Rights and Choices

• You can access, update, or delete your personal information by logging into your account or contacting us.

• You may opt out of receiving marketing emails at any time by following the unsubscribe link in our emails.

• You can request information about the personal data we hold about you and how it is used.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Please review this policy regularly to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@HiFiveEffects.com

Location: Chagrin Falls, Ohio

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Effective Date: 07/21/2025